We, PT Asoka Abadi Inovasi are fully committed to safeguarding and upholding the privacy of Users through the platform operated by the Company, namely 'Asoka.'

This Privacy Policy provides a comprehensive explanation of how Asoka collects, utilizes, stores, and discloses Users' personal information, in strict compliance with applicable laws in Indonesia, including but not limited to Law No. 27 of 2022 on Personal Data Protection and other relevant regulations.

1. Information User Provide Directly

Asoka will use this data to verify the User’s account, provide service updates, and offer relevant promotions. In this regard, Asoka will collect Users’ personal data from several sources, as follows:

1. Account
   When Users register for or utilize Asoka's services, Asoka will collect personal data directly provided by the User, which includes but is not limited to:
   1. Digital wallet address
   2. Full name of the User
   3. Telephone number
   4. Email address
   5. Social media accounts connected to Asoka
   6. Conversations within social media accounts
   7. Phone book contacts data
2. Subscription
   When the User subscribes to Asoka's services, we collect personal information such as your name, email address, and payment details. Asoka may also gather data related to the User subscription preferences and usage patterns on Asoka platform.

2. Information We Collected Automatically

1. Device Information
   This includes details such as your IP address, browser type, operating system, device type, and language preferences. We use this data to optimize platform compatibility and improve performance across different devices.
2. Usage Data
   ‍We track interactions like pages visited, features used, links clicked, and session duration. This helps us understand how you use the platform and improve its functionality and design.
3. Cookies
   We use cookies and similar technologies (e.g., web beacons, pixels) to remember your preferences, keep you logged in, and track how you navigate through the platform. This allows us to provide a more personalized experience.
4. Log Data
   Every time you access the platform, we collect log data, including login times, error reports, and actions performed on the platform. This data is crucial for maintaining the security of our services and diagnosing technical issues.

3. Personal Data Acquired from Third Parties

Asoka may also obtain personal information from third-party sources or through interactions the User has with other platforms integrated with Asoka. This data may include, but is not limited to:

1. Information from communication platforms utilized in the User’s activities on Asoka, such as WhatsApp, Zoom, Google Meet, LinkedIn, Microsoft Teams and other applications that integrate with Asoka.
2. Data from social media platforms linked to the User’s account.
3. Information from calendar or scheduling tools integrated with Asoka.
4. Data obtained through Google Analytics regarding the User's interactions with the platform.
5. Transaction and purchase history related to products on Asoka, including digital payment information used by the User.
6. Data originating from other third-party applications that are integrated with Asoka's services.

4. Data Storage and Security

1. Data Retention Period
   
   1. Asoka will retain Users' Personal Information only for as long as necessary to provide Asoka's services to Users or for other legitimate business purposes, including but not limited to:
      • Resolving disputes;
      • Security and safety reasons;
      • Compliance with applicable legal obligations.
   2. The duration of Asoka's retention of Personal Information depends on several factors, such as the amount, nature, and sensitivity of the information, the potential risks from unauthorized use or disclosure, the purpose of data processing, and applicable legal requirements. Once the information is no longer needed, Asoka will securely delete it or anonymize it for analytical and statistical purposes.
      
2. Data Security
   Asoka is committed to protecting Users' Personal Information and implements appropriate technical, administrative, and physical security measures to prevent unauthorized access, disclosure, alteration, or destruction of Users' personal data. These measures include, but are not limited to:
   1. Data encryption during storage and transmission to protect against unauthorized access.
   2. Strict access controls, granting access only to individuals who need the data for legitimate purposes.
   3. Regular system monitoring to detect and prevent potential security breaches.
3. While Asoka has implemented robust security measures, it is important to note that no data transmission over the internet or email is completely secure or error-free. Therefore, Users are advised to exercise caution when transmitting sensitive information through applications integrated with Asoka or Asoka itself.

5. Data Sharing

Asoka is committed to ensuring the security and confidentiality of Users' personal information. Asoka will only share User data with third parties under clearly defined conditions and in compliance with applicable laws. The following are the circumstances under which Asoka may share User data:

1. User-Related Services, users' personal information may be shared with third-party services that collaborate with or are integrated into Asoka, such as:
   1. Communication services (e.g., WhatsApp, Zoom, Microsoft Teams) used by Users on the Asoka platform.
   2. Third-party payment processors supporting User transactions.
   3. Other services that support User activities and experiences on Asoka, such as analytics or cloud storage.

These third-party services will only receive the information necessary to support the User's use of Asoka's services. Asoka ensures that these third parties are bound by agreements to maintain the confidentiality and security of Users' data in accordance with applicable privacy regulations.

2. In certain situations, Asoka may be legally required to share User data. This may include, but is not limited to, compliance with court orders, law enforcement investigations, or other legal obligations. Asoka may also disclose information when necessary to protect the rights, safety, or interests of Asoka, its Users, or others, such as in efforts to prevent fraud or other security risks.
3. Asoka may share User data with business partners or affiliates for the purpose of developing and improving the services offered to Users. Third parties working with Asoka are required to comply with strict security and privacy standards and ensure that User data is used only for legitimate purposes and in accordance with this privacy policy.
4. In the event of a change in ownership or business restructuring (e.g., mergers, acquisitions, or asset sales), User data may be transferred as part of such transactions. Asoka will ensure that any significant changes related to the handling of User data as a result of such transfers will be communicated to Users, and Users have the right to understand how their data will be managed after the transfer.
5. Asoka will not share Users' personal information with third parties for direct marketing or other commercial purposes without the explicit consent of Users. Such consent will be requested separately and clearly, giving Users full control over how their data is used for marketing purposes.
6. All data shared with third parties will be protected by appropriate security measures, such as encryption and access control, to ensure that Users' data remains secure and protected from unauthorized access. Asoka will conduct regular audits and monitoring of third parties to ensure compliance with this policy.

6. User Rights and Responsibilities

1. User Rights
   1. Users have the right to access, update, or request the deletion of their personal information stored by Asoka. Users may also request a copy of their personal data in an accessible format and withdraw consent for data processing at any time, subject to the terms of this privacy policy and related legal obligations.
   2. Users have the right to know how their personal data is processed, stored, and protected by Asoka. Asoka will provide clear information regarding the purposes of data processing, the parties with access to such data, and the security measures applied, as requested by the User.
   3. Users have the right to have their personal data protected from unauthorized use or access. In the event of a data breach that could potentially harm Users, Asoka will provide notice in accordance with this privacy policy and applicable legal requirements.
   4. Users have the right to request information related to service updates, changes, or discontinuation, including its impact on their personal data.
2. User Responsibilities
   1. Users are responsible for providing accurate, complete, and up-to-date information when registering or using Asoka's services. Errors or inaccuracies in the information provided may affect access to or the quality of the services provided by Asoka.
   2. Users are responsible for maintaining the confidentiality of their account information, including passwords and login credentials. Users are prohibited from sharing their account information with third parties.
   3. Users agree to comply with all policies, terms of service, and applicable laws when using Asoka's platform. Users are prohibited from using Asoka's services for illegal activities or activities that violate the terms set by Asoka.
   4. Users are required to use Asoka's services responsibly, without abusing, damaging, or disrupting the operation of the services. Users are prohibited from attempting to hack, damage, or unlawfully access Asoka's systems.
   5. Asoka is indemnified from any losses or claims brought by third parties resulting from Users’ actions while using Asoka's services

If a User violates the applicable terms or laws while using Asoka's services, Asoka reserves the right to take action, including but not limited to suspending or deleting the User's account and reporting to relevant authorities, as provided in this Privacy Policy.

7. Age Restrictions

Asoka's services are designed for adults only, meaning individuals who have reached the legal age of consent in their respective jurisdictions. We do not knowingly collect personal data from children or minors. If you become aware of any personal data submitted by someone under the legal age of consent, please contact us, and we will take steps to delete that information promptly.

8. Changes to the Privacy Policy

1. Asoka reserves the right to modify or update this Privacy Policy from time to time to reflect changes in internal practices, accommodate new technologies, or comply with applicable laws and regulations. Any changes made will take effect immediately upon the publication of the updated policy.
2. Any changes to the Privacy Policy will be communicated to Users through the Asoka platform, whether through in-app notifications, website updates, or other relevant communication channels such as email or app notifications. Users are expected to pay attention to these notices to stay informed about the latest updates.
3. Users are encouraged to periodically review this Privacy Policy to stay informed about how Asoka collects, uses, and protects their personal data. Asoka will provide easy access to Users to view the latest version of the Privacy Policy.
4. By continuing to use Asoka's services after changes to this Privacy Policy have taken effect, Users are deemed to have accepted the updated policy. If Users do not agree with the changes, they have the right to discontinue using Asoka's services or contact Asoka for further clarification.
5. If significant changes are made regarding how Users' personal data is collected, used, or shared, Asoka will provide direct notice to Users. This may include notifications via email, in-app notifications, or other direct communication methods to ensure Users are fully aware of the impact of such changes.

9. Contact

If Users have questions, complaints, or require further clarification regarding this Privacy Policy or how Asoka manages their personal data, Users may contact the Asoka team through the following channels:

1. Email: support@asoka.ai
2. Phone: +62 87702142016
3. Contact Form:
   Users can also contact Asoka by filling out the contact form available on the contact page of the Asoka platform. Asoka will make every effort to respond to User inquiries within a reasonable time.

By using the Asoka application and providing consent via the checkbox, Users acknowledge that they have read, understood, and agreed to all the clauses set forth in this Privacy Policy, including any future changes that may be made. Users also agree that continued use of Asoka's services after changes to the Privacy Policy are considered acceptance of such changes.

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